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Turmoil at OpenAI: what’s next for the creator of ChatGPT?

The world’s hottest AI company went through three CEOs in under a week and ended up with the same one it had at the start — so what happened, and what’s next?

On November 17th, 2023, OpenAI’s nonprofit board abruptly announced that co-founder and CEO Sam Altman was out. The shake-up came just shy of one year after the launch of ChatGPT, which quickly became one of the fastest-growing apps in history and initiated an industry-wide race to build generative AI.

Over a period of just a few days, the CEO job shuffled between CTO Mira Murati and former Twitch boss Emmett Shear. Meanwhile, hundreds of OpenAI employees said they would leave for jobs at Microsoft, OpenAI’s lead investor, unless the board reinstated Altman. In the end, Altman returned, along with co-founder Greg Brockman and a revamped board of directors.

On March 8th, after an independent investigation into his sudden firing, OpenAI reinstated Altman as a member of the board, along with three other additions.

That same month, OpenAI co-founder Elon Musk filed a lawsuit against OpenAI, claiming that the company’s pursuit of profit has led it to abandon its founding nonprofit mission to develop artificial general intelligence technology (AGI) that will benefit humanity.

All of the news and updates about OpenAI continue below.

  • Former head of NSA joins OpenAI board

    A photo of General Paul Nakasone with a microphone in hand.
    Photo: NSA

    OpenAI has appointed Paul M. Nakasone, a retired general of the US Army and a former head of the National Security Agency (NSA), to its board of directors, the company announced on Thursday.

    Nakasone, who was nominated to lead the NSA by former President Donald Trump, directed the agency from 2018 until February of this year. Before Nakasone left the NSA, he wrote an op-ed supporting the renewal of Section 702 of the Foreign Intelligence Surveillance Act, the surveillance program that was ultimately reauthorized by Congress in April.

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  • OpenAI’s business is booming.

    The company is on track to make about $3.4 billion in revenue this year, which is about double what it brought in last year, according to a new report by The Information.

    CEO Sam Altman reportedly told employees that $200 million of that revenue is the cut OpenAI gets from Microsoft selling its models through Azure. That means the vast majority of OpenAI’s revenue is coming from ChatGPT subscriptions and its own developer platform.


  • Emma Roth

    Jun 11

    Emma Roth

    Elon Musk drops lawsuit against OpenAI

    An image of Elon Musk in a tuxedo making an odd face. The background is red with weight scales on it.
    Image: Kristen Radtke / The Verge; Getty Images

    Elon Musk has dropped his lawsuit against OpenAI and its CEO, Sam Altman, accusing the company of a breach of contract and allegedly abandoning its mission of creating AI technology to benefit humanity. As reported earlier by CNBC, the case was dismissed without prejudice, meaning Musk can file it again.

    Musk’s decision to withdraw the lawsuit, filed in a California state court in February (case number CGC24612746), comes just one day before a scheduled hearing where the judge would’ve reviewed OpenAI’s request to dismiss the case. It’s also one day after Musk said he would ban Apple devices at his companies if the company integrates OpenAI’s technology into the iPhone and Mac “at the OS level,” among other bizarre threats.

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  • OpenAI adds two new executives.

    Kevin Weil, a Facebook product veteran, is joining in the newly-created role of chief product officer. Ex-Nextdoor CEO Sarah Friar is also joining as chief financial officer.

    “Sarah and Kevin bring a depth of experience that will enable OpenAI to scale our operations, set a strategy for the next phase of growth, and ensure that our teams have the resources they need to continue to thrive,” CEO Sam Altman says.


  • Former OpenAI board member explains why they fired Sam Altman

    ChatGPT logo in mint green and black colors.
    Illustration: The Verge

    On November 17th, 2023, OpenAI’s board shocked everyone by suddenly ousting co-founder and CEO Sam Altman.

    He had been overseeing one of the fastest-growing app launches in history with ChatGPT, so what happened? Former board member Helen Toner is filling in blank spaces in an interview on The TED AI Show podcast, providing her perspective on the events that caused board members to stop trusting Altman as well as how he eventually returned.

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  • Emma Roth

    May 28

    Emma Roth

    OpenAI has a new safety team — it’s run by Sam Altman

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    OpenAI is forming a new safety team, and it’s led by CEO Sam Altman, along with board members Adam D’Angelo and Nicole Seligman. The committee will make recommendations on “critical safety and security decisions for OpenAI projects and operations” — a concern several key AI researchers shared when leaving the company this month.

    For its first task, the new team will “evaluate and further develop OpenAI’s processes and safeguards.” It will then present its findings to OpenAI’s board, which all three of the safety team’s leaders have a seat on. The board will then decide how to implement the safety team’s recommendations.

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  • Wes Davis

    May 18

    Wes Davis

    OpenAI CEO Sam Altman on the company’s employee NDAs.

    Vox reported yesterday, following two high-profile departures, that OpenAI’s exit terms include revoking employees’ vested equity in the company if they ever disparage it or acknowledge the terms exist. OpenAI told the outlet it hadn’t revoked equity before, and wouldn’t in the future.

    Those terms were real and “should never have been,” Altman posted today, adding that he’s “genuinely embarrassed” by them.


  • OpenAI researcher resigns, claiming safety has taken ‘a backseat to shiny products’

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    Jan Leike, a key OpenAI researcher who resigned earlier this week following the departure of co-founder Ilya Sutskever, posted on X Friday morning that “safety culture and processes have taken a backseat to shiny products” at the company.

    Leike’s statements came after Wired reported that OpenAI had disbanded the team dedicated to addressing long-term AI risks (called the “Superalignment team”) altogether. Leike had been running the Superalignment team, which formed last July to “solve the core technical challenges” in implementing safety protocols as OpenAI developed AI that can reason like a human.

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  • May 14

    Sean Hollister, Kylie Robison and 1 more

    OpenAI chief scientist Ilya Sutskever is officially leaving

    Illustration of the OpenAI logo on an orange background with purple lines
    Illustration: The Verge

    Ilya Sutskever, OpenAI’s co-founder and chief scientist who helped lead the infamous failed coup against Sam Altman and then later changed his mind, is officially leaving the company.

    Both Altman and Sutskever have posts announcing the news:

    Read Article >
  • OpenAI says there is no “agreement at all” with Elon Musk.

    The company’s legal response to Musk’s lawsuit was just made public and, as we expected, OpenAI refutes the crux of Musk’s argument: that it violated a founding contract with him when it became a commercial entity.

    From OpenAI’s court filing, which is really just an official version of its public response to Musk last week:

    Were this case to proceed to discovery, the evidence would show that Musk supported a for-profit structure for OpenAI, to be controlled by Musk himself, and dropped the project when his wishes were not followed. Seeing the remarkable technological advances OpenAI has achieved, Musk now wants that success for himself.


  • Sam Altman rejoins OpenAI’s board after investigation into sudden firing

    Opening Day Of The World Economic Forum (WEF) 2024
    Sam Altman.

    An independent investigation commissioned by OpenAI’s nonprofit board has found that CEO Sam Altman’s conduct “did not mandate removal.” After surviving an attempted boardroom coup in November, he will now rejoin the board.

    In a press release, board chair Bret Taylor said the law firm WilmerHale interviewed board members, employees, and reviewed “more than 30,000 documents” to reach the conclusion that Altman and co-founder Greg Brockman “are the right leaders for OpenAI.”

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  • OpenAI says Elon Musk wanted ‘absolute control’ of the company

    An image of Elon Musk on a background with a repeating pattern of folded dollar bills
    Illustration by Kristen Radtke / The Verge; Getty Images

    OpenAI has responded to Elon Musk’s lawsuit by saying that he at one point wanted “absolute control” of the company by merging it with Tesla.

    In a blog post published on Tuesday, OpenAI said it will move to dismiss “all of Elon’s claims” and offered its own counter-narrative to his account of the company abandoning its original mission as a nonprofit.

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  • Elon Musk’s legal case against OpenAI is hilariously bad

    An image of Elon Musk on a blue illustrated background.
    Illustration: Kristen Radtke / The Verge; Image: Getty Images

    Elon Musk sued OpenAI today, alleging a wide range of incendiary things, including that GPT-4 is actually an artificial general intelligence. It’s a fun complaint to read; it fundamentally accuses OpenAI and its CEO, Sam Altman, of pretending to run a nonprofit designed to benefit humanity while actually running a regular ol’ tech company and trying to make a lot of money. That’s a pretty good criticism of the entire OpenAI situation, actually! Someone with some intellectual honesty and a competent lawyer should run at that sometime.

    Sadly, Musk is not that person, and his lawyers have figured out that letting the world’s richest man rack up billable hours filing nonsensical lawsuits is more lucrative than fitting the “facts” to the “law,” or whatever it is regular lawyers do.

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  • Elon Musk sues OpenAI for abandoning its mission to benefit humanity

    Elon Musk on a blue background
    Illustration by Laura Normand / The Verge

    Elon Musk is suing OpenAI and its CEO, Sam Altman, over claims that the pursuit of profit has led the company to abandon its founding mission to develop artificial intelligence technology that will benefit humanity. In a lawsuit filed with a San Francisco court on Thursday, Musk alleges that OpenAI’s partnership with Microsoft has transformed the organization “into a closed-source de facto subsidiary” of Microsoft that’s focused on maximizing profits.

    According to the lawsuit, such actions constitute a breach of the founding agreement between Musk — who co-founded OpenAI in 2015 but no longer retains a stake in the company — Altman, and OpenAI president Greg Brockman, who committed to making the project a nonprofit and its technology open source. These violations include keeping the design of OpenAI’s GPT-4 model a “complete secret,” with the suit claiming this decision was “primarily driven by commercial considerations, not safety” and that the GPT-4 model is now “a de facto Microsoft proprietary algorithm.” OpenAI declined to comment on the suit.

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  • The latest rumor about Sam Altman’s AI chip-building dream could require up to $7 trillion.

    For context, here’s how the Wall Street Journal describes OpenAI’s once-again leader’s trillion dollar effort to “reshape the global semiconductor industry:”

    Such a sum of investment would dwarf the current size of the global semiconductor industry. Global sales of chips were $527 billion last year and are expected to rise to $1 trillion annually by 2030.

    The money is needed to fuel AI’s growth and solve the scarcity of expensive AI chips required to train the large language models that underpin systems like ChatGPT. According to the WSJ, Altman is pitching a chip-making partnership to investors from the UAE, SoftBank CEO Masayoshi Son (again), and TSMC.


  • Microsoft’s observer has reportedly joined the OpenAI board.

    Remember the November upheaval at OpenAI, with Sam Altman fired and rehired as CEO? After all that, new board chair Bret Taylor said the ChatGPT company would “build a qualified, diverse Board of exceptional individuals” that included a nonvoting observer from Microsoft, which is OpenAI’s biggest financial backer.

    Now Bloomberg reports that person is Microsoft vp Dee Templeton, who has been there for 25 years and leads a team responsible for managing its relationship with OpenAI.


  • Alex Heath

    Dec 12, 2023

    Alex Heath

    A peek inside the black box that is OpenAI’s finances.

    OpenAI’s nonprofit parent company — the one with the board that suddenly fired Sam Altman last month — has its finances made public each year by the government. The numbers for 2022 were recently published by the IRS, and you can view the filing below.

    Unfortunately, it doesn’t say much, given that it excludes the financials for OpenAI’s commercial entity that makes ChatGPT. What the filing does show is that Altman was paid $73,546 in 2022. Co-founders Greg Brockman and Ilya Sutskever were paid $113,727 and $334,572, respectively. What about the three board members who voted to fire Altman alongside Sutskever? They were paid nothing.


  • Wes Davis

    Dec 9, 2023

    Wes Davis

    “The destruction of the company could be consistent with the board’s mission.”

    The New York Times published a look at OpenAI’s firing and rehiring of CEO Sam Altman. The moment-by-moment rundown doesn’t dig into the claims of Altman being “psychologically abusive” from yesterday’s Washington Post story.

    Remember, this all started less than a month ago.


  • Jay Peters

    Dec 8, 2023

    Jay Peters

    Not a flattering portrayal of Sam Altman.

    A new report from The Washington Post says that senior OpenAI staffers had indicated to the board Altman had been “psychologically abusive.” The board had also worried that it couldn’t keep Altman accountable.

    All of that contributed to Altman’s firing, the report says — though, as we now know, Altman ultimately came out on top.


  • OpenAI is low on Toner.

    Helen Toner, one of the board members who fired Sam Altman and then ousted herself when Altman returned, has given an interview to The Wall Street Journal. She is unable to give a specific reason for Altman’s firing beyond “Our goal in firing Sam was to strengthen OpenAI and make it more able to achieve its mission.”

    Listen, babe, I am fully happy to hear you out, but if being full of shit is a firing offense for CEOs, everyone in the Fortune 500 would be looking for a new job.


  • Emilia David

    Dec 1, 2023

    Emilia David

    In firing Altman, OpenAI’s board wanted to keep the element of surprise

    A rendition of OpenAI’s logo, which looks like a stylized whirlpool.
    Illustration: The Verge

    We still don’t know the whole story around the conflict between OpenAI CEO Sam Altman and the company’s board, but more and more is leaking out. A new report, from The New Yorker, alleges that OpenAI’s old board deliberately excluded Microsoft after initially voting to expel Sam Altman as CEO, and they actually believed the company would back them.

    In the sprawling story, New Yorker reported Microsoft executives were blindsided by the decision to oust Sam Altman, possibly to prevent Microsoft CEO Satya Nadella from warning Altman what was about to happen. 

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  • Emilia David

    Dec 1, 2023

    Emilia David

    OpenAI’s GPT store delayed to next year

    Sam Altman onstage at OpenAI DevDay.
    Image: OpenAI

    OpenAI’s GPT store will be delayed until next year, the company said in an email to people who signed up for its GPT Builder. 

    In the email, OpenAI said that “unexpected things have been keeping us busy,” pushing back the GPT store’s rollout. The company said it had planned to release the store in December, which itself is slightly later than originally promised; at its developer conference in November, OpenAI said the store would launch later that month.

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  • Alex Heath

    Nov 30, 2023

    Alex Heath

    Sam Altman on being fired and rehired by OpenAI

    OpenAI Holds Its First Developer Conference
    Sam Altman.

    When OpenAI’s board asked Sam Altman to return a day after they fired him, he initially felt defiant, hurt, and angry.

    “It took me a few minutes to snap out of it and get over the ego and emotions to then be like, ‘Yeah, of course I want to do that,’” he told me by phone on Wednesday. “Obviously, I really loved the company and had poured my life force into this for the last four and a half years full time, but really longer than that with most of my time. And we’re making such great progress on the mission that I care so much about, the mission of safe and beneficial AGI.”

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  • Alex Heath

    Nov 30, 2023

    Alex Heath

    Microsoft joins OpenAI’s board with Sam Altman officially back as CEO

    Sam Altman at OpenAI’s developer conference.
    Sam Altman.

    Sam Altman is officially OpenAI’s CEO again.

    Just before Thanksgiving, the company said it had reached a deal in principle for him to return, and now it’s done. Microsoft is getting a non-voting observer seat on the nonprofit board that controls OpenAI as well, the company announced on Wednesday.

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  • Alex Heath

    Nov 29, 2023

    Alex Heath

    OpenAI’s board needs to say something

    A photo of Adam D’Angelo.
    OpenAI’s Adam D’Angelo.
    Illustration by William Joel / The Verge, Photo: Quora

    Earlier this year, I ran into Adam D’Angelo at an AI conference in San Francisco’s “Cerebral Valley” neighborhood

    He was there to talk about Poe, the AI bot platform that is his pet project as the CEO of Quora. But I was more interested in his role as a board member of OpenAI, which had just lost two other directors in a matter of a few weeks: Reid Hoffman and Shivon Zilis. Was the board actively looking to fill their spots? I cornered D’Angelo in the halls of the conference venue to ask. He said yes and declined to elaborate. 

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